I have a Simrad NSS 12 & 7 MFD (first generstion) on my 2005 Marlin that I purchased new and installed in 2013. I like the units but wanted to upgrade the sounder to chirp by adding the Simrad Sonar Hub module. I was told I would need to update each MFD. They have never been updated. I tried to update in 2017 with the 3.0 first release Simrad had available on their site, back then but it would not update. I have called and email Simrad but have not been able to speak with anyone that seems to know what to do (seems like their reading from a screen or just winging their answers) That was not my experience a few years ago when I spoke (a few times) with a guy that knew the answers to many of my questions off the top of his head. Does anyone have experience with this not updating issue? Do I need to get all off the software/firmware updates that have been made available in the past? I did see there was a RTM 2, RTM 2,5 & RTM 3 updates from information I pulled from Simrad’s site in 2017. Yes, they are older units, but there is no budget for new units. Do all of the updates that have been released need to be installed in steps in the correct order to get these update properly? If that is required, any idea where I can get the updates? Simrad only has one from 2019 available on their site and that was really just related to the clock issue, I believe. Any help would be greatly appreciated! Hope to be able to get the chirp sounder working to have more productive days fishing this season!