WEMA --- NO MORE ...for the individual customer. Been sold

[grady23]

WEMA has been bought out and renamed. In the past, they had a great relationship with the individual boater ---- NOT ANYMORE.
I called this past week to try and order new sender gaskets. When the phone was answered, I was told this is no longer WEMA but another corporation entirely. The customer rep said if I wanted to order ANYTHING, it would need to be a minimum purchase purchase of said item. Guess you just lost a ton of business. I have always been a fan of WEMA quality but I don't need 20 sender gaskets or 20 of ANYTHING you have.

 

[family affair]

Big corporations giving the finger to the people that helped them grow is the way of the world these days. There are a lot of fat, drunk, and happy companies that could stand to have a good old fashioned recession ass kicking.
If only the rest of us didn't caught up in the recession part too!

 

[Hookup1]

Pompanette is the same way. You just have to find it online. I sold a computer cable business 20 years ago to a larger company rolling up small regional companies into a national company. At one point they came back to the salespeople and said you are getting 80% of your business from 20% of the customers. Don't bother with the little ones. They seem to forget that the top 20% came from somewhere.

 

[seasick]

Several years ago WEMA was purchased by KUS.
Consolidation in the marine industry has been pretty common. A few names that come to mind are Bennett ( now Yamaha?) , Shurflow (now Pentair), Jabsco (Xylem) and more. In many cases, the level of support has suffered.

 

[family affair]

Pompanette is the same way. You just have to find it online. I sold a computer cable business 20 years ago to a larger company rolling up small regional companies into a national company. At one point they came back to the salespeople and said you are getting 80% of your business from 20% of the customers. Don't bother with the little ones. They seem to forget that the top 20% came from somewhere.

I'm reminded of this weekly on average. However, I try my best to give some time to those that I know have the right people and plan to grow. They never forget the effort and it pays back well for all later.