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SUPPORT CENTER
CHAT
Session started between David and Frank Kacerek
Frank Kacerek: I purchased this unit new November 6, 2022. It should have shipped with Garmin Navionics charts. Can I get my base charts updated without having to buy a subscription for the first year?
SERIAL NUMBER: 5SW000363
David: One moment. Let me look up that serial number
David: That device has G3 with Navionics charts built in. No subscription is required
Frank Kacerek: I have G3 charts - no Navonics charts in the unit.
David: G3 has Navionics. When we went from G2 to G3 we integrated Navionics into our charts.
Frank Kacerek: They don't look like Navionics charts?
David: If you did not receive the most recent chart. We can get that to you as part of our new chart guarantee. Here is a link about that.
David:
Garmin Marine New Chart Guarantee
Frank Kacerek: So how do I use this?
Frank Kacerek: I have a BlueChart free update. Is that it?
David: You will download it from Garmin Express. Let me get you the link
David: It looks like you already have the most recent chart. Your charts show : BlueChart® g3+LakeVü g3 Built-in v2023.0
Frank Kacerek: So when they updated the BlueCharts to Navionics they didn't change the name?
Frank Kacerek: Also these charts show with the Navionics "look" with different color shading then the BluChart?
David: Yes they stopped calling the charts G2 and they named them G3
Frank Kacerek: Once charts are downloaded with Garmin Express to a SD card how do I install them?
David: Just insert the SD card and leave it in your 8610xsv
Frank Kacerek: OK David. I'm downloading now. Thank you for your help.
David: You bet. Have a great weekend!
Frank Kacerek: Thanks
David: The conversation has been ended.
David has exited the session.
The conversation has been ended.
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