Hi all,
Just wanted to wrap this up. I got in contact with Luis at Pacific Trailer and he is a stand up dude. He was super sorry that this had happened, he took full responsibility (I think my dealer shares in that but whatever) and he sent me out replacement parts to fix it, including a 3700 pound winch to replace the 2000 pound winch. Told me to keep the old winch as a spare.
I started down the path of installing it myself, realized that it wasn't going to work, even with two tractors to do stuff, pulling the boat back to get it in the right spot was going to just pull the trailer around. I started trying to secure the trailer and eventually went "wait, I paid full retail for this boat and didn't complain, why am I working on it?" Called my dealer and they said bring it down, I said hell no, if the boat lands in my flatbed because of no winch post they are going to say I didn't secure it, I'm going to say they gave me a defective trailer, we're going to court and I'll win but I'll lose because it will be 2-3 years later before I can fish.
So I called Luis at Pacific and said my dealer is dragging their heels, can you light a fire under them? I have no idea (well, I can imagine) what he said but they slunk in here the next morning, hooked up the boat, and slunk out of here without saying boo to me.
It's all fixed and it seems sorted, check it out:
Notice the bracing arms that weren't in the first version, Luis says those should have been there for any 7K GVWR trailer and up. He let someone go over this.